Reviews

Raoul Davion on 02/02/2026

Great service

Scott Michel on 01/05/2026

Very good service I like the diagnostic part. Which shows the problem by the videos I appreciate that. I will be back for future repairs.

Shop Reply

Scott! Thank you for the glowing review! Happy to have gotten you taken care of! See you on the next one!

Montana Tactical on 12/31/2025

Needed a new engine for my truck and these guys came through big time! I know I can depend on them to do a quality job at a fair price. I highly recommend them!

Shop Reply

Hey there! Thank you for taking the time to give us a review! We are thankful to work with you and look forward to seeing you next time!

Paul Neuman on 12/18/2025

Dave and the crew at B&L are absolutely the BEST! Quick, thorough, and always have your best interest in mind.

Von Smith on 12/12/2025

For 10 years of service it has always been a good experience doing business with B and L quality services that take pride and care in a timely matter time after time thankyou B and L Von smith

Dave Schrupp on 12/09/2025

I was very pleased by the quality of the work at B and L. But more importantly, I was REALLY impressed by their communication and their willingness to help me figure out what I needed to fix first and what I could safely defer. AND they found the cause of an annoying metal-on-metal squeak that has been around since I bought the truck. No other shop figured it out, in five years!

Leo Saver on 11/24/2025

Dave and the team are awesome at B&L. Honest people and quality work.

Shop Reply

Thank you Leo!!! Much appreciated!!

Heidi Genito on 11/09/2025

I appreciated Dave being able to squeeze us in earlier than I thought and bring the repairs in under the quote! They are willing to work with you and take pride in their work.

Shop Reply

Thank you Heidi for taking the time to review the shop!!! We appreciate your business!!

Ashlynn Hudak on 10/31/2025

I just moved here and my car broke down. They were very fast and efficient! It was a great price and customer service was fabulous!

Shop Reply

Thank you for taking the time to leave us a review, Ashlynn. We are always happy to help any of our neighbors!

Derek Ryan on 10/29/2025

Easy scheduling for the appointment. Vehicle drop off was smooth. I really appreciated the technician inspection report and recommendations that were emailed to me. They were honest with what exactly was needed and not pushy to do anything extra. The price for repair was better than what I expected and very reasonable.

Shop Reply

Thank you for taking the time to leave us a review, Derek. We appreciate your business!

Kd on 10/08/2025

This shop seems to provide very thorough and detailed attention to their customer’s cars.

Shop Reply

Thank you for taking the time to leave us a review. We greatly appreciate it!

Meghan Rivers on 09/20/2025

I really liked how easy getting an appointment was and how I could drop off my car after hours. Then when my appointment came, they were very thorough and I was able to see what was happening, and what they were doing with my car after they sent me my inspection results via their website. My car did take a little longer than expected and there were some small confusing things regarding communication but overall they were really nice people and did a great job with my car. I would use their services again

Shop Reply

Thank you for taking the time to leave us a review! We always appreciate the feedback!

Anthony Drypolcher on 09/15/2025

Great experience, the work was done perfectly and the crew there is very professional. And B&L has a state of art notification, software system that is really impressive, informative, and much appreciated. All these just adds to a very favorable experience, will go back again.

Shop Reply

Thank you, Anthony, for taking the time to give us a review!!!!! Much appreciated!!!!

A.J. on 08/28/2025

Dave and the whole team at B&L are very easy to work with. They fit my car in with basically zero notice. They were able to work with my crazy schedule, and got all the repairs done that same day. Incredible service!!!

Shop Reply

Thank you so much for taking the time to review the shop!! We appreciate you!!!!!

Kevin Brown on 08/10/2025

Great people, great service! My go to for any work I need on my vehicles.

Shop Reply

Hey Kevin! Thanks for taking the time to leave a review!

Phil Russell on 08/01/2025

Outstanding shop. Highly knowledgeable, ethical, and professional. They do high quality work. They have done all the work on my 2018 F-150 since I got it in 2020 and they will continue to help me take care of my new (to me) F-250.

Shop Reply

Thank you Phil for dropping us a review. We are glad to hear that you and your truck had a good experience with us. We look forward to keeping you on the road for many years to come.

Jack Schunke on 07/31/2025

B&L repaired my 1993 K5 Blazer AC back to great preformance. Reasonable cost and completed without delay.

Stephen Pruiett on 07/30/2025

I have a very old and difficult truck. They have been diligent, communicative, and very reasonable prices. They are now my go to shop. Highly recommend.

Deborah Moore on 07/20/2025

Always very communicative, and maintains high quality of work.

Shop Reply

Thank you Deborah for taking the time to give us a review!!

Padraig McColley on 07/16/2025

As always top notch work. You may pay a little more at B&L but it is worth it knowing it’s done right and also guaranteed by the shop. The only negative isdgive it. They are so damn popular it takes a week or so to get in!!

Shop Reply

Thank you for taking the time to leave us a review! We really appreciate it. We take pride in our popularity and in satisfying our customers, such as yourself. Have a great day!

Kristofer Ericson on 07/15/2025

Fixed an oil leak in my engine and got my car back on the road quick and hassle free.

Shop Reply

Thank you for the review!!! We appreciate your business.

Rosemary Bourne on 07/08/2025

I am extremely pleased with the professionalism and transparency of B&L. They blew me away with the large close-up photos of what repairs are needed. I did not know garages would do such a thing. Very cool! I drive away feeling confident, well-informed and grateful I chose this shop for my car repair. Highly recommend.

Shop Reply

Thank you so much for taking the time to review the shop!! We certainly appreciate it!!

Kris Thorson on 07/08/2025

Very professional auto repair shop. The communication and transparency was great.

Shop Reply

Thank you for the review!! We appreciate you taking the time to give us a review.

Claudia Cuchran on 06/29/2025

Long overdue review! I was 2,100 miles away from home and my Jeep's TCM took a dump on me. Obviously, being a young woman by myself so far away from home, I was hesitant to take my car to a shop, but it had to be done. The crew at B & L met my expectations and then some! They took time to listen to me, explain exactly what was wrong, and offered me various solutions. I did not feel pressured at all to go about this complicated repair in one way over another. I ended up ordering a rebuilt TCM from another seller, shipped it to the shop, and they very quickly replaced and tested it. I was back on the road in no time. Highly recommend this place! Thanks to the kind folks at B&L!

Shop Reply

Thank you for taking the time to give us a review!! We appreciate your business .

Kara Carey on 06/26/2025

Russ and team provided us with detailed photos and videos of all of the issues we had with our son’s truck. They were quick to get back to us and very reasonable. We would use them again for any mechanical needs we had with our vehicles. Friendly and professional shop.

Shop Reply

Thank You Kara !!!

Nina on 06/08/2025

Great place...great service... I appreciate their honesty. I've been bringing my vehicles here for a long time! As always...great, friendly customer service.

Shop Reply

Hey there! Brandon here, Thank you for taking the time to give us a shout out! It means so much! We look forward to seeing you on the next one!

JC Estensen on 05/27/2025

B & L rocks. Honest, trustworthy and extremely knowledgeable, I highly recommend them. Dave and his crew are incredible.

Shop Reply

Hey JC! Thank for you taking the time to leave a review! See you on the next oil change!

Steven Halladay on 05/24/2025

The shop and everyone there are wonderful! I could not be happier with their service. Trustworthy! I’ll be back when I need great service.

Shop Reply

Thank you so much for the review!!!! We appreciate your business!!!!

magui munoz on 05/19/2025

Super bad experience they don't know what they are doing ... changed for what the "believed my truck had and blamed me for not telling them what to check.! I took it to another shop and got it fixed thank god... I spoke with "Dave fregor" and he was screaming and talking over me.... i asked to talk to someone else or manager but he said he was the only person I could talk to and didn't try to help me at all!!! Not recommended AT ALL!!!!!!!!.

Shop Reply

We’re sorry to hear you felt you had a poor experience during your visit to our shop in January — that’s never our intention. While we regret that we weren’t able to resolve the issue at that time, we’re glad to hear you were ultimately able to get it taken care of. Intermittent vibrations — especially those related to the driveline or transmission — can be difficult to diagnose, as they often occur only under specific conditions. During your visit, we road-tested the vehicle but were unable to duplicate the symptom, and no transmission-related trouble codes were present to help guide us. The only codes found were for unrelated systems. In situations like this, our standard process is to: Perform a comprehensive Digital Vehicle Inspection (DVI) to check for visible issues or common sources of vibration — several of which were noted during your inspection. Share those findings and discuss potential next steps before moving forward with any additional diagnostics, repairs, or costs — with no surprises. It’s also worth noting that problems of this nature can progress over time and become more consistent, which often makes the root cause easier to pinpoint — particularly with internal transmission components.

Codstro Official on 05/14/2025

I did not I repeat did NOT want to take my vehicle to a dealership. I called this place they were super professional and they handled everything we needed for once in my life I got my vehicle back in better shape than I left it. Would highly recommend this place for any work you need done on your vehicle.

Shop Reply

Thank you for the kind review!!!! We certainly appreciate YOU!! I would like to look up the repair order so I can share it with the tech who worked on your vehicle. Codstro dose not come up in our system.

Scott Fosdal on 05/07/2025

We’re able to see my vehicle in less than four days, great communications with the service staff and had it fixed and running a day sooner than projected. A great experience all around.

Shop Reply

Thank you for the review!! We appreciate your business!!

Steve Mccoy on 04/30/2025

Was traveling through and ended up having some brake issues. Called B&L late in the afternoon and Dave went out of his way to get us in the schedule for the next morning. Received a professional fair quote by 9 am and was back on the road by noon. Great service, great work, great people. Thank you

Shop Reply

Thank You for the review!!

Kaitlyn Casey on 04/28/2025

Great service and great communication. They are definitely my go-to!

Shop Reply

Thank You Kaitlyn!! We appreciate You!!

Scott Webb on 04/15/2025

B&L quality repair Does a great job of following up, letting you know what if any issues there are and providing transparency with their report that includes photos. A really good quality outfit that I personally trust.

Shop Reply

We sure appreciate you taking the time to review the shop!! Thank You!

Sally Bleck on 04/15/2025

Was told I need a new engine and quoted over $8k at the dealership. This seemed crazy for the mileage, age and the maintenance I preform on my car. Went to b&l for a second opinion, they determined I did not need a new engine but just an oil pain saving me $7k. They gave my car the attention they would their own vehicles and I am beyond appreciative for their due diligence with getting me + my rig safely out the door!

Shop Reply

Thank you for taking the time for the review!! We appreciate you!!

Grant Brinkman on 04/14/2025

Buyer beware! I need my power steering pump replaced. They gave me an estimate almost twice as high as the next guy I called. Then, they tried to add on $650 to replace the serpentine belt that has to be taken off to replace the power steering pump anyway. $55-$75 part, they quoted me $240 for. Honestly, I think they tried to jack us up because I had my wife set the appointment and talk to them because I was pretty busy with work. My wife had no idea that they were trying to charge us $650 to replace a belt that would already be removed to complete the essential repairs. Ladies should be very careful taking their vehicles here, because it seems like they will try and take advantage of you. All told, we paid to get our vehicle towed to another shop and still paid less than half as much as they quoted us here.

Shop Reply

We’re sorry to hear that your experience with our estimate left you feeling this way, and we appreciate the opportunity to respond. To be clear: B&L Quality Repair does not take advantage of anyone — and we strongly disagree with the implication that we treat customers differently based on gender. That goes against everything our company stands for. Our estimates are built using industry-standard labor guides and include high-quality, warrantied parts with full transparency. We also provide photos and videos with our digital inspections so that every customer — regardless of background or experience — can see exactly what we’re recommending and why. These reports are fully shareable for second opinions and are meant to invite questions. We want those conversations so you feel confident and informed when making decisions with your hard-earned money. In this case, the estimate was broken out as if each job was standalone. That’s our error — overlapping labor wasn’t adjusted or explained properly. Labor systems don’t apply overlap automatically, and that’s something we should have caught and communicated better. As for pricing, we don’t use economy-grade parts. We use OE-equivalent or better kits, backed by nationwide warranty coverage on both parts and labor. That’s why our pricing may be higher than quotes using off-the-shelf parts or installs without warranty. We understand you chose another shop — and that’s your right. Our aim isn’t to be the cheapest, but to provide long-term value, quality work, and peace of mind. We’re proud of our team and the work we do, and we’re always open to honest conversation when concerns come up. We wish you the best with your vehicle moving forward.

Ted G on 04/10/2025

Great repair shop they were very straight forward, as I was repairing my MSU students SUV from Rhode Island. 401!

Shop Reply

Thank you for the review, Ted!! We appreciate you very much!

Bradley Ward on 04/07/2025

Very nice folks to talk with, and address concerns of your vehicle. Me and my wife are both extremely happy with the services and most important, being treated right and fairly. Will be using them for future repairs/maintenance. Thank you B & L!

Shop Reply

Thank you so much for the nice review!!!! We certainly appreciate you both!!

Jeff Todd on 03/30/2025

B & L communicated extensively through the repair process to only bill me for what I wanted done! I continue to be very impressed with their service.

Shop Reply

Thank you so much for taking the time to review the shop!! We appreciate you and your business

Griffin Gaspersich on 03/29/2025

Awesome service from ladies and gents at B&L, made sure I was back on the road with no issues. They fought with my warranty company to make sure I was taken care of. Pleasure to work with and will be getting me business in the future!

Shop Reply

Thank you for your review!!! We appreciate you and your business

Matt Menge on 03/25/2025

I understand all vehicles are different. I made an appointment to have a "sound" examined on my 2020 F150 that was coming from the passenger front wheel. I dropped the truck off after waiting 2 weeks for an appointment only to be told that the technician couldn't hear or find anything during the short diagnostic trip. I was charged $90 for something that was considered a phantom sound. Upon leaving the B&L, the sound was very prevelant. As it turns out, the sound is a VERY COMMON issue with F150's. It is the IWE (part of the 4wd hub) that had lost it's vacuum and was making the rubbing noise. They told me that if I hear it again, to immediately come back. Charge me again for diagnostic I asked? They said "Yes". I have since driven the truck to a different repair garage that will not charge me for diagnostic. A little dissapointed...

A Google User on 03/19/2025

AMAZING service! Dave and his team were prompt, professional, and a pleasure to work with. I will be recommending B&L to all my coworkers and friends.

Shop Reply

Thank you for the nice review!! We certainly appreciate it!!!!!!

Robert Chandler on 03/05/2025

Russ is awesome got my wife’s car right in and the starter changed out and we were back on the road, great communication from drop off to pick up highly recommended!

Shop Reply

Thank you for your review of the shop! We appreciate your business !

Jake Hawn on 03/03/2025

The folks at B&L were quick to get me scheduled and kept me updated through the whole repair process, they provided pictures and took the time to explain things when i had questions. A professional and efficient shop I’ll definitely be coming back to

Shop Reply

Thank You Jake ! Thank you for choosing B n L for your vehicle needs.

Moe Murray on 02/25/2025

Amazing service when I got my alignment done here

Shop Reply

Thank you for taking the time to review our shop, Mr. Murray!! We appreciate you!!

Christina Charlson on 02/05/2025

Dave and his team were amazing! I called with questions about noises my car was making and they were able to get me in quickly to assess the situation. They fixed the problem within a day! Seriously so thankful for them! My car drives like a champ now! I’d highly recommend them for any car situation!

Shop Reply

Thank you so much for taking the time to review the shop!!! We appreciate you and your business!!

Will Pierce on 01/31/2025

These folks were absolutely wonderful to work with! They kept me informed during the entire service and made sure that I was aware of any issue with my vehicle. Dave was very nice to deal with and I would recommend this shop to anyone that I know!

Shop Reply

Thank you, Will. We appreciate your business and you taking the time to review the shop!!!

kt on 01/30/2025

Everyone I have ever interacted with at B & L has been friendly and super accommodating! I take my car here for anything it needs!

Shop Reply

Thank you for choosing B n L for your vehicle needs. We appreciate your business

Hannah W on 01/30/2025

Fast turn around and the system they use to update you and show what they're working on is fantastic. Highly recommend.

Shop Reply

Thank you for taking the time to review the shop! We appreciate your feed back.

Lucretia Galahan on 01/24/2025

100 % satisfied with my appointment. Dave and the crew at B & L were prompt, courteous, and professional. After previous bad experiences at other businesses in the valley, I was VERY apprehensive about giving someone another chance. I was put at ease from the get go and kept informed throughout the entire process. They took a little longer than they anticipated, and were apologetic for keeping me from my day. Definitely would recommend them to others and will continue to do business here. Thank you so much for restoring my faith in local business.

Shop Reply

Thank you for taking the time to review the shop!! We truly appreciate your business!!

Charlie DeNatale on 01/24/2025

Great auto shop! They truly care about their customers

Shop Reply

Thank you for the nice review Charlie!!!

Adam St.Pierre on 01/20/2025

These guys do great work.

Shop Reply

We appreciate you taking the time to give us a review! THANK YOU!!

Herbert Kern on 01/19/2025

Great service great communication once again

Shop Reply

Thank you, Herbert for taking the time to drop us a review! We appreciate hearing that our communication systems are working and you had great service with our staff!

mick hayes on 12/30/2024

Simply the best. 2 days before Christmas I was on my way back to Georgia,and my kia broke down. Had it towed to them. Was expecting the worst. They diagnosed the problem and fixed it, and I was back on the road in 1 day. Great people, honest, reliable and did a great professional job.

Shop Reply

Thank you so much for the review!!! We appreciate your business! Happy New Year!

Cara West on 12/16/2024

Great communication and service! They send detailed updates explaining the process and the why, great prices too. Will be coming here in the future! Staff is awesome! 😁

Shop Reply

Thank you for the kind review!! We appreciate your business!

Don Murray on 12/12/2024

They got me in quick and did a great job diagnosing and repairing my truck. Great team and great work!

Shop Reply

Thank you Don for taking the time to review the shop! W appreciate you and your business! Merry Christmas and Happy New Year!!

Robert Montañez on 12/09/2024

Great staff, they worked with me and my tight schedule. I'm from Texas, and my CV axle broke. They were able to squeeze me in, replace both cv axles and got me back on the road within one day! Will definitely be using them any time I'm in the area.

Shop Reply

Thank you for taking the time to review the shop! We certainly appreciate your business! I hope you had a safe drive to Texas!

Nicole Hebenstreit on 11/28/2024

Best service shop in town!!! Excellent communication and very honest. Dave was a pleasure to work with. We will be bringing all our vehicles here from now on.

Shop Reply

Thank You! We appreciate your business and the time you took to review the shop!! Happy Holidays!!!!

Julie Armstrong on 11/27/2024

Helpful and courteous. Highly recommend.

Shop Reply

Thank you for taking the time to review the shop!! We appreciate your business !!

Andy Mudd on 11/27/2024

B & L was kind enough to do a quality alignment job on my custom built Subaru. Awesome job!

Shop Reply

Thank you, Andy!! We appreciate your business

Gabrielle Lecaire on 11/22/2024

This was my first experience with Ken’s shop, and I’m so thankful I took my car in! They were so thorough with everything, and it was nice to have it explained to me in detail with pictures, sent to my phone about exactly what needed to be worked on. I appreciate the attention to detail, and the quick turn around time! I’m glad there is a trust worthy place, just minutes away to take my car into when I have issues. I also love the fact that they warranty what they do. Thanks Ken and staff. :)

Shop Reply

Thank you for taking the time to review the shop!!! We appreciate you and your business !!!

Brian Winter on 11/20/2024

Great service

Shop Reply

Thank you Brian for taking the time to review the shop!! We appreciate you and your business !!!

littlebearMT on 11/14/2024

Great experience from check-in to check-out. On time, great documentation with photos. Thank you!

Shop Reply

We so glad we could help! thank you for taking the time to leave us a review! Have a wonderful week!

Casey Willett on 11/12/2024

Love this shop. The detailed emails really hit. I love knowing exactly what’s going on with my car! Great prices and great people! 10/10

Shop Reply

Thank you Casey!!!! Very nice of you to take the time to give the shop a review!! W appreciate you !!!

Brooklyn Elise on 11/10/2024

Dave is the best!!! I had brought my car in this past June and it was the best experience I have had with a mechanic company! I now have to bring my car in again and just remembered I meant to write a review the first time! Very thankful to have an Infinity specialist in the area!

Shop Reply

Thank you so much for taking the time to give us a review!!! We appreciate your business!! Have a GREAT DAY!!!!

Ian Wesley Ray on 11/01/2024

Dave is awesome, came in for an inspection and once they found the cause of the check engine light it was done that day without any issues. I will be coming back for all my 4Runner needs. Shoutout to Dave! Thanks for taking care of my truck. She’s been good to me.

Shop Reply

Thank you for taking the time to leave us a review!!! It means a lot to us! Thank you for trusting us with your service needs!

Shawn - Sales on 10/31/2024

I would absolutely recommend B&L Auto for any vehicle. Excellent service and quality work.

Shop Reply

Thank you so much for taking the time to review us!! We appreciate you and your business!!!

Molly Barash on 10/18/2024

I 100% recommend this place! B&L squeezed Me into their busy schedule and stay after hours to replace my wheel bearings. The service could not have been better and the communication was excellent. I also appreciate that they send a video explaining what is going on with your vehicle and why it is necessary to fix it. Thanks B&L for your hard work !

Shop Reply

Thank you for taking the time to review our shop!!! We appreciate your business!! Look forward to seeing you again!!

Jayson Fetterman on 10/18/2024

I recently bought a used Ford F350, and after a few days, I started hearing a weird noise during slow turns. So, I took it into the shop for a check. They inspected the vehicle and found the issue pretty quickly, but what stood out to me was how they explained everything. They didn’t just tell me—they showed me. I got photos and videos of what they found, which made me feel like I knew exactly what was going on. Even though the engine wasn’t the issue, they still checked its vitals to make sure everything was in good shape. Instead of trying to sell me on an expensive repair, they were upfront and told me the problem would actually be covered under warranty because of the truck’s age. They recommended I take it to the dealership, which honestly saved me a lot of money. This was my first experience with this shop, and I have to say, the way they handled things and communicated with me was unlike any other shop I’ve worked with in town. I'll definitely be going back if I need anything in the future.

Shop Reply

We sure appreciate you taking the time to review the shop!!! THANK YOU!!!! Look forward to seeing you in the future!!

The Jeep Xj Guy on 10/16/2024

It takes a little while to get an appointment but that’s just because they’re good at their jobs. Service is prompt, done right, and the communication is always excellent.

Shop Reply

Thank you for taking the time to give us a review !!!! We appreciate that you choose BnL for your vehicle service needs!!! Have a wonderful day!!!!!

Janet Pannell on 10/13/2024

I'm consistently impressed with the communication and speed B & L provides. It's the best shop I've ever been to.

Shop Reply

Thank you for review Janet!!! We appreciate it!! Thank you for choosing BnL for your vehicles service needs!!!

Robert Wyatt on 10/06/2024

Super easy to comminicate with. Managed expectations well. Helped us all navigate thru this difficult process. Was accurate in all all areas. A pleasure to work with.

Shop Reply

Thank you for taking the time to give us the review!!! The TEAM appreciates it and WE appreciate YOU!!!

Robert Powell on 10/04/2024

2000 miles and still no problems. It took a little longer to overhaul the rear differential than was first quoted. But within reason.

Shop Reply

Thank you for taking the time to give us your review!!! We certainly appreciate it! Would love another opportunity to earn a 5 star review! Thank you for your business!

David Sage on 09/20/2024

Est. cost was accurate. All work was done in a professional, positive manner. I talked with Dave when I picked up my vehicle, and he answered my additional questions. Will definitely go back for future work.

Shop Reply

Hey David! Thanks for taking the time to leave the team a review! It was a pleasure to work with you and we look forward to seeing you in the future!

Kierra Findley on 09/20/2024

The service was amazing and the staff was so incredibly helpful in ways I can’t describe. I would absolutely recommend this shop to anyone in the area - the wait is worth it.

Shop Reply

Thank you for taking the time to give us the kind review!! We really appreciate it!! Please don't hesitate to contact us if we can help in the future!! Wish the visit had a better outcome!! Thank you again!!

Bryant Harp on 09/12/2024

Professional shop. They have my trust and respect.

Shop Reply

Thank you for taking the time to leave us a review!!! We appreciate your business! Thank you for choosing BnL for your service needs!!

Henry Artime on 09/12/2024

Thank you! I appreciated y’all squeezing me into your schedule and how well you communicated with me about my vehicle.

Shop Reply

Henry, thank you for taking the time to give us this review. We strive to put communications about your vehicle at the top of our list. It is great to hear that our systems are working and appreciated.

craig johnson on 09/10/2024

Great customer service and very easy to work with. Worked on my AC. I would recommend to anyone.

Shop Reply

Thank you for taking the time to give us a review!! We appreciate you !!

Tom Glatts on 09/04/2024

They found the oil leak and repaired it quickly. Will use them again.

Shop Reply

We appreciate you sharing this. We look forward to helping you in the future!!

Todd Wentworth (R A V 3 N) on 08/13/2024

Great communication! Exceeded my expectations!

Shop Reply

Thank You !! We appreciate your business !!

Lynn Pastore on 08/12/2024

RUDE and condescending on the phone -

Shop Reply

We appreciate that you took the time to give us a review - good or bad. We reviewed the call that you claim was “RUDE and condescending “. We are sorry you felt this way about your phone experience with our staff. To be fair to all, being upfront and stating that we are presently unable to address your vehicle concern, in the time frame you require, is not rude. It is being honest and setting a proper service expectation. We sincerely hope you find a repair shop that can meet your needs properly and in the time frame you require.

Christopher Tasker on 08/08/2024

Great people great service they always look out for you, I am price sensitive and they respect that, I am loyal to them and take all of my cars there. Dave is the bomb! Great guy.

Shop Reply

Thank you so much for the kind words!!! We appreciate YOU!!!!!

Joe Ramey on 08/01/2024

Scheduling system is excellent. Great communication throughout the process. Extremely happy with all aspects of the service.

Shop Reply

We really appreciate your review!!!!! Thank you Joe!!!!

Heather Cordato on 07/29/2024

Very pleasant customer service interactions, but more importantly they fit me in very quickly to their packed schedule, partly due to the nature of the repair, and for a fair price.

Shop Reply

Thank you, Heather! It is great to hear feedback from you! We strive to have great customer service interactions as well as accommodate our customers the best we can.

Mitch Blake on 07/23/2024

Bought an ‘07 forester XT a few months ago and unfortunately the power steering started leaking under the car a few weeks after I got it. No other shop in town I talked to would touch the car or get me as soon as I needed. Gave these guys a call and were able to stop by the shop day-of to have a tech look at the car and then got an appointment for the following week. Long story short, after a few more visits of trying to figure out what was wrong they ended up replacing the whole steering rack and now the car drives great with no leaks from the rack. They even said to come back in a week to bring it by for a free check-up to see how everything is working. Always super nice, professional dudes and don’t charge an arm and a leg for quality work. I definitely recommend them to anyone!

Shop Reply

Hey there Mitch! Thanks for taking the time to leave us a review! We are thankful for the opportunity to work with you, and glad we can provide the help needed! See you next time!

William Mcmurry on 07/18/2024

Great work fair prices nice people

Shop Reply

Thank you for the nice review!!!!! We appreciate YOU!!!!

salomon burgos on 07/07/2024

(Translated by Google) I haven't done my service yet, but the service was great. (Original) Aun no he hecho mi servicio, pero la atención fue genial

Shop Reply

Thank You!!!

Kyleigh Render on 06/13/2024

B & L provided very thorough and knowledgeable service when I was having issues with my pickup. As a young woman, I've dealt with condescending and dishonest mechanics in the past, and the guys at B & L were the complete opposite of that. They sent a very detailed inspection report and Brandon took the time to explain to me exactly what was going on and how the technician would go about fixing it. Overall an excellent experience and I will definitely be back if I have vehicle issues in the future!

Shop Reply

Kyleigh! Brandon here with B&L! Seriously, Thank you for the shoutout. It really brings some perspective on the effort and time we all put into presenting and consulting on services needed here. I just do the smiling and talking, my techs really make what I am doing look so good! So really, from me AND the team, Thanks! We are excited to have hit the mark and look forward to working with you in the future!

Brent Nagy on 05/28/2024

So far, I’m very happy with these guys. First and foremost importantly, they come across as honest. Secondly, they are reasonably priced. Went in for an A/C issue, and is blowing cold now so it appears they’ve fixed it although I’m due in for a leak detection in a week or two which makes sense for the type of problem. Will be using these guys again and recommend them.

Shop Reply

sorry for the late response but, Thank you taking the time to give us a review! We appreciate you choosing B n L for your service needs!!!

Bugle Me This on 05/08/2024

B&L came highly recommended by a friend. My 2014 Dodge Ram died. So I had it towed to B&L. They contacted me the next day letting me know that they're very busy. It would be about two weeks before they could get to my truck. Hours later they called to let me know they had a cancelation. They got to my truck immediately. They constantly keep updated through text messages. With full details of the work required. Along with high def video and pictures. Work was completed in days. The staff is extremely helpful and friendly. Five stars is all Google will allow me to give them. Personally, I would give them 10/10. My friend hit it out of the park by recommending them. I highly recommend them too👊🏼

Shop Reply

Hey there! David thanks for taking the time to leave the team a review here, we are excited to be able to meet the mark! We look forward to working with you in the future.

Liam gore on 04/29/2024

Very nice

Shop Reply

Hey There Liam! Thanks for taking the time to give our team a shout out! We appreciate getting the opportunity to work with you!

Seth Turner on 04/28/2024

After having brought multiple vehicles in for service for an array of different issues I continue to impressed with the level of service I receive speed of repairs from B & L. You have me as a customer for the foreseeable future…. Thanks!!

Shop Reply

Hey there Seth, Thank you for the kind words and the opportunity to work with you! Have a great weekend!

Zach Wood on 04/10/2024

This is the third time I've used B & L, each time I've had a great experience.

Shop Reply

Hey there Zach! Thanks for taking the time to leave our team a review, We are so happy we could help!

Madi Bierer on 04/10/2024

I cannot share enough positive feedback about B&L Quality Repair. I utilize their service for my personal and business vehicles and have never run into any issues. The staff is honest and never annoyed with questions, or phone calls to check in on your vehicle after they've given an update on your vehicle. Most frequently they came in under their quoted price, and that just goes to show their honesty. Thank you, B&L for your fabulous customer service & repair skills!

Shop Reply

Hey there! We sure are glad to hear we could hit the mark! Thank you for the opportunity to work with you!

Knox Semenza on 04/09/2024

Great work, very knowledgeable crew and took care of my vehicle. Customer for life.

Shop Reply

Thanks so much for the kind words! We are happy to get that Bronco Dialed in! What a cool ride! See you next time!

Mark Wolfe on 04/05/2024

Great work at B & L. They were fair and affordable.

Shop Reply

Hey Mark! Thanks for taking the time to share a review! Glad we could help, see you on the next one!

Jamie Hetherington on 04/01/2024

100% recommend this shop. Honest, efficient, helpful. Thanks

Shop Reply

Thanks Jamie! We appreciate you taking the time to leave our team a review! We are glad we could help, and are look forward to seeing you next time!

Fropunzel on 04/01/2024

We came in for a throttle body. They replaced it, we ubered there. The car didnt start. They ubered us back to our house. Figured out the fuel pump was faulty. They fixed that and ate the cost on some of the labor and the credit card charge. We found a small scratch under our rear passenger tail light. The quality of repair seems good. We havent had any issues since the repair. It was a strange experience. However after spending an unexpected 1600$+ I think anyone would be slightly upset. Overall I feel like the job was solid. However because of the scratch under the passenger tail light I cant personally recommend them because your car might end up damaged in the end. Take it for what it's worth.

Shop Reply

Hey there, Brandon here with B&L, thanks for taking the time to leave our team a review! I am glad we could get your mystery no start issues resolved, though I am troubled to hear you have noted damage to your vehicle. Please reach out to me directly here at the shop, or swing by any time to discuss! We document all vehicles condition before coming into the shop for any exterior damage, and we would love the opportunity to resolve any concerns with this. Please feel free to stop in any time during business hours and in the event we are at fault for any type of paint scratch or other wise as you have noted we would be happy to have it resolved for you!

Andre Brown on 03/28/2024

This place is awesome, Brandon was great and I went the week before and Dave was also a great guy, it's very obvious that these guys love what they do and I'll always use this place to do any repair that's needed on my car, thanks guys and keep up the great customer service

Shop Reply

Hey Andre! Thanks for taking the time to give the team a shoutout! We are glad we could help with the brake issue, and get everything back to normal! We will see you next time!

David Ashcraft on 03/19/2024

Extremely thorough inspection. Dave was great when it came to discussing service options.

Shop Reply

Hey David! Thanks for taking the time to leave us a review! We are glad to be here to help, and look forward to working with you in the future!

Carine Santiago on 03/15/2024

Great service! I felt completely comfortable leaving my 4Runner with B & L! Bonus- they have a computer system that tells you everything that is going on about your car ☺️ Thank you for helping me out!

Shop Reply

Hey Carine! Glad you like the experience here! The team works hard to provide a seamless and beneficial experience to the customer, thanks for the chance to work with you!

Heather Dovenbarger on 03/04/2024

We will be going to B & L from now on. We went to another repair shop and they quoted us thousands. B & L was honest about the job that needed to be done and gave us the best option for our vehicle! 100% recommend!

Shop Reply

Hey there Heather! Thanks for taking the time to give us a shot! We sure appreciate the kind words, and look forward to working with you in the future!

Keely Cormier on 03/04/2024

I am not a paying customer. But I tried to book an appointment for an urgent issue with a windshield wiper. When I realized that I could not get in immediately, I abandoned the meeting form. And then, someone took the time to call me back immediately and gave me the option to bring the car in and then told me how I might be able to fix it myself. I am so grateful for the thoughtfulness and for the extra action they took, even though they didn't have to. I will definitely bring my car in next time I need it!

Shop Reply

Hey there Keely! Thanks for taking the time to give us a shout out! We are happy we got an opportunity to help and look forward to being able to earn your business in the future!

Thomas Cook on 02/28/2024

Service was great and they were up front with what needed to be done. Especially appreciate the detailed inspection complete with photos and diagnostics. Will definitely be going back with any auto service needs.

Shop Reply

Hey there Thomas! Thanks for the kind words! Thanks for the opportunity to work with you!

Finn Cole on 02/21/2024

The Folks at B&L were very easy to work with and were able to get our work truck in and out in a timely manner to keep us on the road. Very grateful for these folks

Shop Reply

Glad to keep you and the team on the road! See you guys next time!

Kara Ricketts on 02/20/2024

Everyone at B&L, that I encountered, gave great customer service. I appreciated how detailed they were when sharing the details of what was going on with my car. I felt they did honest work. I will go back to them with any other car issues, but hopefully not anytime soon :) Would recommend!

Shop Reply

Hey there Kara! Thank you for the kind words and glowing review! We are so glad to have you and we look forward to seeing you at an appropriate interval! haha!

John Tovaas on 02/14/2024

Best repair shop in Bozeman hands down

Shop Reply

Hey there John, Thanks for taking the time to leave a review! We appreciate the chance to get your straightened out! Enjoy the weekend!

anna herbert on 02/14/2024

I have taken my vehicles to b and l for about 5 years now and my fiancé has for over a decade— we have never had a bad experience. Simply to say, there is a reason we keep coming back. We have been continually impressed with their quality of work and integrity as a business. As a woman that admittedly doesn’t know much about cars that has had some rough experiences with many other mechanics around town, I have never felt “taken advantage of” and have always been met with honesty and no pushy-ness towards unnecessary money-grab work. Their integrity and willingness to work with us through a recent issue with my car is what prompted me to leave this (admittedly overdue) review after so many years. Though it is not the absolute cheapest place in town, but I truly believe you pay for the quality you receive, and I have always received lasting high quality work met with honest and friendly faces. Thank you!

Shop Reply

Anna ! Brandon here, Really thankful for the time and effort in this review, you hit it on the head, we are not the cheapest in town, but we are working every day to uphold a culture of honest hard work and even better habits. I think the best things come with some time to "cook" if you will, and this review is no exception. We look forward to continuing to work you guys and hope all is well!

Paul Peterson on 02/12/2024

The crew is attentive to detail, timely and honest. Appreciate their work and service on my vehicle .

Shop Reply

Hey there Paul! Thank you for the kind words! We glad we could get you taken care of and meet the standard of service we strive for! Glad to have you and look forward to seeing you next time!

Kirk Liponis on 01/26/2024

A good mechanic is hard to find. Look no further.

Shop Reply

Hey there Kirk! Thanks for the kind words, and taking the time to leave the team a review! We look forward to working with you in the future!

Leo Zugner on 01/25/2024

Awesome experience. Super nice people. Quick turnaround. Highly recommended.

Shop Reply

Hey there Leo! Thanks for the opportunity to get that Cobalt In order! When you finish that Goblin, Dont hesitate to stop in!

Hen House on 01/23/2024

I bought a pt cruiser it was pretty messed up, in need of serious repairs (3X value of car). I really like this car. They figured out what needed repairs the most & everything else. What I like the most is all the data, pictures and codes provided in the estimate , because I'm sooooo not a mechanic (lol)as well as explaining issues clearly with me . Car runs amazing thanks to these guys. Best mechanic experience I've had in life. I'll never use anyone else again!!!

Shop Reply

Hey there! Thanks for taking the time to leave us a review! I know its been a bit of an undertaking for the PT and we are so happy to have gotten it back to proper health! We will see you on the next one!

Robert Walser on 01/22/2024

They helped me out same day to make sure no major issues were wrong with my car before scheduling me for a future appointment

Shop Reply

Hey Robert, Thanks for taking the time to leave a review! We appreciate the opportunity to work with you!

mary corelli on 01/22/2024

The team at B&L helped me feel reassured about my car. They got the repair done and helped me with the warrantee. I really appreciate their communication and care.

Shop Reply

Hey there Mary! Glad we could help on this one! Thanks for taking the time to leave us a review!

Doug Oldham on 01/21/2024

Staff was very knowledgeable and kept me in the loop with my vehicle needs! Dave went above and beyond in helping me with transportation issues!! Definitely recommend B and L Auto and will got them for all vehicle issues in future!!

Shop Reply

Hey there Doug! Glad we could help! Thank you for the shoutout! Have a great day!

Ashley N. Nelson on 01/15/2024

I would never recommend or go here again They charged me 150.00 for a job that was incomplete & left me stranded in terrible weather. I asked to have my battery changed and alternator looked at. Instead of diagnosing the problem, they "cleaned" my battery terminals ((there was still corrosion on the battery when I picked it up). My car died in -20 below in the canyon. I took it to another shop & they said it definitely needed a new battery & alternator based on a few quick tests they showed me & had me out in just a few hours.

Shop Reply

Thank you for the 1-star review. We truly deserve it, we dropped the ball. We want to first take the opportunity to sincerely apologize for your experience and the aftermath. Upon review of your visit, including the communications within and our steps of service, we found that there were indeed human made errors on our end that caused interference with the regular level of service we strive to maintain. We want to thank you for giving us an opportunity to reflect, and a reminder to perform an always welcome "internal review" of our procedures and internal communications, and of course, how that affects you, a valued customer. We see you used a credit card - please stop by so that we may gladly give you a complete refund of what was charged to you. We hope that despite our mistake, we may to be able to maintain a future relationship for repair. Thank you for the opportunity to work with you.

Gilles V on 01/10/2024

I had a timing belt and water pump replacement to do in my new used car. I went on this garage and they did a really good job. They also did some tests and control and told me some good info about this car. I am 100% satisfied and I recommend !

Shop Reply

Hey there Gilles! Thanks for taking the time to give our team a shout out! We are so glad to get you taken care of! See you next time!

Nathan Laulainen on 01/09/2024

I’ve been bringing multiple vehicles to B+L over the last few years for routine maintenance and specific issues and every time I’ve driven away happy. Mechanics always made me nervous and unsure of how repairs were going and how much they would cost, but with B+L’s quick text messaging and a website of all your vehicles services being performed with photos/videos help me understand and see all the repairs which is super nice and convenient. Thanks team for all your help getting me back and safe on the road!

Shop Reply

Hey Nathan! Thank you for the review We are glad to work with you, and happy to meet your expectations! See you next time!

Cheryl Larson on 01/09/2024

Rustan was prompt about getting my vehicle scheduled and fixed. The communication was superb in notifying me of the problem, solutions, costs, and completion time, including pictures. Excellent service!

Shop Reply

Hey Cheryl! Thanks for taking the time to leave us a review! We are glad to have been able to help!

Lisa Derzay Streich on 01/05/2024

A great experience! I was so impressed with the customer service of everyone here. My truck needed wheel bearings and brakes, they could not get me in for a few weeks due to the holiday season, but they asked me to swing it by earlier than that so they could put a mechanic in to drive it and check to make sure everything was at least safe for me to drive while I waited for my appointment. Once I had my scheduled appointment, the communication was great- really thorough and professional- they explained everything in a way that I can understand, and did not try to upsell anything that was unnecessary.

Shop Reply

Hey Lisa! Thank you for taking the time to give the team a shout out! We are so happy to be able to help and provide a service that meets your needs! We look forward to working with you in the future! Happy New Year!

Michael Leslie on 01/04/2024

Wow! I am tellin ya’ll.. B&L is just awesome! The care, quality and trustworthiness of their service is without equal! Every time myself or a family member gets service there we are consistently amazed by their attention to who you are and the needs you have. Feels like the old days! The days when people genuinely cared about each other and reaching in to help out. So great.

Shop Reply

Phew! That Delica was a treat! Always nice to see some of the odds and ends the auto world has to offer! We are so happy we were able to hit the mark on what you needed, Look forward to seeing the next one once it is state side!

David Koch on 12/13/2023

B&L performs excellent services on the date scheduled. I was a little surprised at the bill.

Shop Reply

Hey David! Thanks for taking the time to leave a review! We appreciate the kind words and recognition!

Tayler Sherwood on 12/06/2023

I have used these guys for our company vehicles and personal for a few years now and they never leave me guessing. They have great communication when it comes to what our vehicles need or could be needed in the future. Highly recommend this place for your needs.

Shop Reply

Hey Tayler! Thanks for the awesome review! We hope to see many more years working with you!

Eli Schuff on 12/05/2023

I love Ken n the boys!! They do such a great job!!! Took my Tacoma in they fixed her right up. She’s back to her good old self! Highly recommend these guys. They tell you the truth and stand behind their work!!

Shop Reply

Thank you for taking the time to leave our team a review! We are glad we an be of service, and look forward to seeing you at the next service!

Max Scheder on 11/22/2023

Truck repaired! And the entire time it was in the shop, they kept me informed and updated. Super friendly and communicative team.

Shop Reply

Thank you for taking the time to leave a review! We are glad we could help and we look forward to seeing you on the next one!

Robert Sobrepena on 11/19/2023

Our car has only been out of the shop now for 5 days now and as far as we can tell, the problem we took it in for has been fixed. I really appreciate that you take the time to do a COMPLETE inspection of the vehicle and notify the owner of any deficiencies. It reminded me we also needed an oil change! We really appreciate the fact that the work performed was ONLY what we agreed upon. Not going to lie that that cost was a shock but knowing what the cost of parts are and the increase of costs in this wonderful economy we're in, I feel it was more than fair! THANK YOU for a great job, it was very much appreciated! We will be back when the car needs an oil change or more work done!

Shop Reply

Hey there Robert, Wow! Thanks for taking the time to give our team such a glowing shout out! These guys work hard to make all the small parts move to provide a service like you received! We are happy to hit the mark, and I will share the kind words with our team! See you on the next one!

Casey Willett on 11/16/2023

You know that feeling fuzzy feeling when you just found your new repair shop?! These guys got me in ahead of schedule and swapped my brakes out same day for a price that blew me away! These dudes are as honest and professional as they come! So glad to have found a shop like this is Bozeman!!! Could not recommend them enough!!!

Shop Reply

Hey Casey! Thanks for taking the time to leave such a glowing review, we are stoked to have you and look forward to seeing you on the next one!

John OConnell IV on 11/15/2023

They have always taken good care of us. This time they noticed a tail light was out . We had no idea. It’s the little things that count and what makes B&L professional.

Shop Reply

Hey there John, Thanks for the kind words! I'm glad we were able to meet your expectations! Looking forward to continuing to take care of you!

Brenda Berger on 11/14/2023

The got me in quickly and was reasonably priced. Thank you!

Shop Reply

Hey Brenda! Thank you for taking the time to leave us a review! We are thankful for the opportunity to work with you, and look forward to seeing you on the next one!

Carolyn Hopkins on 11/14/2023

I have tried to get in touch with B&L to resolve things but have not heard back. Before taking my car in for warrantied work I sent all information on diagnostics and previous repairs. 3 times in fact, and yet somehow none of this was utilized. After 2 days of calling and trying to coordinate I gave up on getting everything done. The icing on the cake was the $97 oil change that apparently did not include any fluid top off. Won’t every use these folks again, extremely overpriced and incapable of communication. Since posting this they have been hounding me for a resolution. The repair they did went bad after 2 weeks. These folks seem to be very communicative after they've taken your money and asked you for a review, but are incredibly difficult to get ahold of before repair or while you car is there. Their novel length responses to customers who have not have a good experience speak for themselves. Yikes.

Shop Reply

Hello Carolyn, We greatly appreciate that you took the time to give us a review, bad or good, as we take all customer reviews seriously and use them as an opportunity to review ourselves and our procedures. We are only human after all, and mistakes can, and do, happen. Even though we strive to keep these to a minimum. We apologize that you did not receive the usual level of customer service that we strive to maintain, and our customers have come to expect. We explained at the time of repair that two employees suffered a family loss, and we were running short-staffed unexpectedly. You brought your vehicle to us for a “Warranty Repair” from your original out-of-state shop. Whenever a warranty issue is dealt with, it is required to diagnose that it is indeed a related issue to the original repair. We will not just “throw on the covered parts” and send our customers out the door. We do everything we can to make sure it is a complete repair that addresses the whole issue. This satisfies the warranty requirements and makes for a longer-lasting repair. Despite your parts being out of warranty from the previous repair shop by over 10,000 miles, we still goodwill covered the warranty, as well as $500+ in the time we spent chasing the very hard to verify concerns you had about the “under warranty” parts. Not only did we cover all these extras, but we also resolved what appeared to be the root cause of your concern, as well as completed your last-minute added services. We have reached out to try and address your concerns, you thus far have very much shrugged off our attempts to make the situation right. Our attempts to reach you included one Thank You text (that all of our customers receive), a phone call and an email in which there was a limited exchange. All communications stopped after that, and we have not been "hounding you for a resolution" as you claim above. If this is your definition of "hounding", then we do apologize and have removed your contact information from our systems so as not to disturb you in the future. TWICE you have attempted to get money from us for your "expenses". We offered to cover your Uber transportation expenses while your vehicle was in the shop. When asked for a copy of the receipts, so we can reimburse you with a check or with cash at the counter, your communications fell silent for weeks. Only to follow with a request of a refund, because you claim your warranty parts have failed, but you are "much too busy to bring the vehicle" for confirmation. We explained the work you are requesting a refund for, was not only FREE to you, but we also came out of pocket to warranty them for you as a courtesy, as they were OUT of warranty by 10k Miles. This was only met with threats of "reporting" our business. We are aware offering to pay for your expenses does not resolve your concerns, nor is it how we prefer to bring satisfaction to our customers, we wanted the opportunity to do right by you, even in the event you would not have us for future repairs. We recognize that we are not the repair shop you are used to dealing with, and we fully understand that. As such, we also know that this is just not going to be a good match. Thank you for giving us the opportunity to assist you. We wish you the best and hope you find a repair shop more suited to your expectations and needs.

Tammy on 10/26/2023

Was allowed to drop my truck off the night before, because my appointment was at 8am and I would not have a ride. Called the morning of my appointment and talk to a gentleman about my vehicle told him what symptoms I was told by another shop plus what I thought was going on and some of the experiences I was having while driving my vehicle. He said they would text me back in the afternoon with what was going on with my truck. Have never had as good of details with what was going on with my truck ever before taking it to b&L quality. Had described everything in detail to what was happening as well as sending a photo of what they were seeing was going on. I have not ever had any shop ever do that in Bozeman! They were very honest and upfront about everything that needed to be done, and very fair about what they've done and the price was very reasonable on what they had done for the day. I would definitely recommend b&L quality if you get the chance or if you need your vehicle work done. The reason for changing my review was talking things over with my brother we decided to get a second opinion, and Boy am I happy 😊 I did! It had been diagnosed totally wrong and went from needing a transmission totally rebuilt cost $7300, to front driver's side hub and sway bar ready to fall off on both sides cost $713. You might want to think twice if it's a major problem with your car. He even advised me about putting that much money into my car. I'm just saying I'm glad I got a second opinion huge savings for me.

Shop Reply

Hey Tammy! Thanks for taking the time to give our team a shout out! We are glad we could help with the Sport Trac, Even though the diagnosis was less than ideal. We appreciate feedback like this because our team works hard to maintain the level of experience you received! I will pass your kind words down the line! See you next time! ---- Hello Tammy, Brandon here with B&L, Following up to your edited review and concerns. First off, thank you for going out of your way to leave your original review, denoting your positive experience. We were happy to work with you, I am hoping in clearing up some of the inconsistencies, we can land in a place of understanding regarding our recommendations for your vehicle. While in our shop your vehicle was diagnosed by an ASE certified master technician. Amidst our diagnosis, My technician listed the transmission as a concern due to "very dark fluid, noted as foaming, though at the correct level" as well as "audible noise coming from the inside of the transmission". Internal transmission work is beyond our scope of services provided. We recommended you to a transmission shop for further diagnosis, as we suspected it may need repair, as much as being rebuilt. We provided you with an estimate on a transmission replacement solely to provide you with as much information as we could to help you make an educated decision on your next steps. Our concern was that the repair may be in excess of the vehicles value. As an advisor, It is my job to lead customers to repair decisions that are most logical and economical. When presented with repairs that are likely in the thousands, our protocol is to stop diagnosis, document & educate the customer to the issues found. We did not recommend a replacement of your transmission, but again, recommended you take it to transmission specialist. We took Video documentation of the noises we experienced as well as a fluid sample, this sample was photographed and documented in the digital inspection sent to you. When you and I spoke on the phone, I stated that as common practice, when presented with a repair likely in the price range of a vehicles worth. We would recommend a complete inspection of your vehicle before proceeding with any work. You Declined any further inspection. Your broken sway bar links were visibly damaged, and were noted in the "other noted items" section of your digital inspection, they were also photographed and included in your inspection. This inspection is still available for your review at the link originally provided, via Text Message. The written portion of these recommendations is also included in the invoice provided to you when your vehicle was returned. This was One of the Three items we noted in need of attention while we diagnosed your concerns, all of these concerns are accompanied by photos and videos in the inspection provided to you. We halted all diagnosis when presented with the information that you may be looking at a very expensive repair. We simply do not feel comfortable charging increased diagnostic time after our findings. While your vehicle was, and is, in need of other repairs; Unfortunately, your wheel bearing and sway bar link replacement does not change the recommendation of taking your truck to a transmission shop for further diagnosis, the color of your fluid is very much of concern, with the added symptom of foaming fluid coming from the case, something is causing the internals of your transmisison to whip and aerate your fluid, which is a large concern. We hope this clarification can help in understanding what is going on with your vehicle, and where our recommendations come from. We take customer feedback very seriously, and hope this attempt to clarify is received with good intentions. In summary, We strongly advise you proceed with further diagnosis at a transmission shop soon. We hope to be able to help in the future! Thank you for the opportunity to work with you!

Keith Byrd on 10/25/2023

I scheduled a drop off so they could fit me in. My plans changed and I was unable to leave vehicle with them for the day. They immediately got my truck in and I was out of there in no time. Great customer service and my truck drove straight down the road. Very happy with overall experience. Thanks guys, I will be coming back for future business with you.

Shop Reply

Hey Keith! Brandon here! We appreciate you taking the time to give us a shout out! I tell you what its not always that we are in a position to go above and beyond but I tell you what for good customers it makes it that much more rewarding! Catch you and the "Taco" next time!

Peter Laizza on 10/23/2023

I have been bringing my 2019 Mazda CX 5 since I bought it. Always have a positive experience here.

Shop Reply

Hey Peter! Thanks for the review! We appreciate the opportunity to work with you! We will see you on the next one!

Cale Hofferber on 10/04/2023

Friendly and competent!

Shop Reply

Hey there Cale! Thanks for taking the time to leave a review! We appreciate the kind words and the opportunity to work with you!

Amc Amc on 09/22/2023

Excellent and timely service.

Shop Reply

Thanks for taking the time to leave us a review! Thank you for the opportunity to help!

Tina Russell on 09/19/2023

Love the service here. The knowledge and information they pass along after each service gives me peace of mind!

Shop Reply

Hey there Tina! Thanks for the kind review! We are elated to hear we can provide you with great service, AND Peace of mind! See you next time!

Donika Shrauger on 09/15/2023

Loved having the inspection done with pictures step by step.

Shop Reply

Hey there! Thanks for taking the time to leave us a review! We are also IN LOVE with the digital inspection, and are happy to be able to provide transparency to our gusts! We look forward to seeing you on the next one!

Joanne Bell on 09/14/2023

I'm 59 and have never been treated so well. Thank you for taking care of every matter that was needed for my car to get safely on the road again. I am so appreciative for this quality of service. If I could leave a million stars I would.

Shop Reply

Thank you, Joanne, for the glowing review! We greatly appreciate the feedback and will relay the praise to the team! We look forward to helping you keep your Trailblazer on the road for a long time to come.

Razzle Dazzle on 09/11/2023

Exceptional work. I've had my fair share of problems with shops around town. These guys are the most professional I've seen to date. The text message with a full run down and photos of your vehicle is great. Very well done, prices are fair, and job is clean and done right. Informative, I've taken 2 vehicles there now and will continue to be my main go too. Thanks for the great work.

Shop Reply

Hey there! I really want to thank you for taking the time to share your experience, The team works HARD to make sure we meet our own standards, and go above and beyond for customers where we can. Knowing that the effort translates into good experiences and happy customers is what makes it worth the time and effort! Thank you for the opportunity to work with you!

Staci Todd on 09/04/2023

Very professional Team! Brandon was very communicative, knowledgeable & quick to respond. I highly recommend B&L Quality Repair. Service & Warranty are excellent!

Shop Reply

Hey there Staci! Thank you for taking the time to leave a review, I will be happy to share your kind words with the team! Have a great day!

Lois Whitworth on 09/03/2023

The workers and staff were very informative, called several times to let us know the details and work progress. Very helpful in assuring the Insurance company was in the loop and ready to pay'

Shop Reply

Hey there! Thank you for taking the time to leave a review! We are happy to help and look forward to seeing you on the next service!

Janell Mattison on 08/28/2023

Been using B & L for years. Always fast. Very reasonable. Very reliable. Thanks for always doing such great work

Shop Reply

Thank you, Janell, for sticking with us over the years and the great review! As we have grown and made changes, we are thankful for our customers for giving us feedback and working with us. We are glad to have you as a customer and look forward to helping you keep your vehicles on the road!

Douglas Adams on 08/28/2023

B&L quickly diagnosed my vehicle issues while keeping me in the loop all through out the process. Very satisfied.

Shop Reply

Hey Doug! Thanks for taking the time to have left us a review!

Laura Helling on 08/27/2023

Very professional and they were very informative and did a fantastic job in a fast fashion!

Shop Reply

Hey there Laura, Thanks for taking the time to leave a review! We appreciate our business and look forward to seeing you next time!

Narciso Garcia Neto on 08/24/2023

It was a better experience than any mechanical visits I had before. The crew were through the issues explaining them very thoroughly. I finally found people that I can trust.

Shop Reply

Hey there! Thank you for taking the time to leave us a review! We are so happy to be able to help! We look forward to working with you again in the future!

Kelsey Morris on 08/23/2023

Incredible communication, patience, and understanding from these guys. Thorough inspection and estimate, and did the work they said they’d do well. overall fantastic place, highly recommended.

Shop Reply

Hey there Kelsey! Brandon here! We appreciate the recognition, and look froward to the next opportunity to work with you!

Chellie Newman on 08/14/2023

Outstanding work! Excellent care and expertise!

Shop Reply

Thank you, Chellie, for trusting us with your vehicle service needs! We appreciate you taking the time to drop us a review. We look forward to making sure we can help you keep your Volvo on the road for some time to come!

Ryanne Younkin on 08/10/2023

I’ve been going to B & L for 4 years now and they have always been great to me.

Shop Reply

Hey Ryanne! Brandon here, thanks for the review! Glad to get you back on on track!

Lisa Deppe on 08/09/2023

My first time using B&L and I’d have to say, it was a great experience! Brandon, thank you for being so kind with your perseverance and honesty. Lisa D.

Shop Reply

Hey there Lisa! Brandon here, Thank you for the shout out! I Really appreciate it! Fingers crossed all stays well! If anything comes up, just give is a call! Enjoy the day!

Jon McDonald on 08/09/2023

Thank-you for taking care of my truck servicing and radiator flush.

Shop Reply

Hey there Jon! Thanks for taking the time to drop a review! We thrilled to get you taken care of! Enjoy your trip down south and we will see you back here to resolve those oil leaks!

Liz Reeve on 08/07/2023

I have a '94 Volvo that needs constant love and B&L has been great. Great service, thorough and very transparent about the work done.

Shop Reply

Hey Liz! Thanks for taking the time to leave a review! Glad we were able to keep the Volvo on the road! We look forward to seeing you on the next one!

Simon Chu on 08/05/2023

Always very efficient, honest and easy to work with. Best auto shop and team I’ve ever worked with. Do not take your vehicle anywhere else.

Shop Reply

Thank you, Simon, for leaving us such a glowing review! We are very glad to hear that you had a wonderful experience in our shop. We look forward to helping you keep your small fleet of vehicles on the road!

Matt Poston on 07/31/2023

Great service. Needed a tune up and injector service on a 2014 F150. I was kept in the loop during the repairs and received photos of all diagnostics and bad parts. I highly recommend this great shop.

Shop Reply

Hello Matt! Brandon here with B&L, Thank you for taking the time to leave us a review! We are elated to hear your visit and service went as planned! See you next time!

Kyla Denhart on 07/30/2023

The guys at B & L are fast and friendly. They got me in as soon as they could and were able to fix my car the same day. I would highly recommend them to anyone who needs a good repair team. I will definitely be a continuing customer.

Shop Reply

Kyla! Brandon here with B&L, thank you so much for the shout out! So excited to see you for continued service in the future!

Arlan Burdick on 07/27/2023

Excellent customer service for AC repair in July on my 2002 Outback. Reasonable and realistic scheduling to ensure work could be completed. Prompt and clear communication with updates and follow ups from Brandon. I found them to be trustworthy and use them again for any of my 3 Subaru Outback’s.

Shop Reply

Hey Arn! Brandon here! Thanks for the review and the shoutout! Happy to have you! So glad we could hit the mark! Look forward to seeing you in the future!

Seth Lukens on 07/24/2023

I have been very satisfied over the last several years, they do a nice job of telling you what is needed and also what is not needed. I appreciate their honesty and professional service.

Shop Reply

Thank you Seth! We are happy to have you and appreciate the acknowledgement!

Dennis Ochs on 07/20/2023

B&L recharged the AC on my daughters RAV4 and provided a creative way to locate a likely slow leak in the system by adding oil with a UV marker that will glow under UV light. If the system continues to leak they will be able to locate and fix the source in the future. This is way more reasonable than the Toyota dealers proposed solution which was to replace everything in the AC system for a very high price.

Shop Reply

Hey Dennis! Thank you for taking the time to leave us a review! We appreciate the opportunity to work with you!

Jose Antonio Ramos on 07/17/2023

(Translated by Google) I had a problem with my car and they fixed it right away... (Original) I had a problem with my car and they fix it right away... yo tenia problema con mi carro y ellos me lo arreglaron rapido.

Shop Reply

Jose ! Gracias !

Jay Matz on 06/29/2023

This is my go-to shop for all my vehicle mechanical needs. Excellent service. Work completed was in my budget.

Shop Reply

Hey Jay! Brandon here with B&L, Thank you for taking the time to give us a shout out! Really appreciate your time and the opportunity to work with you! See you next time!

David Drummond on 06/23/2023

Bozeman Transmission referred me to B&L Quality Repair LLC. I had already obtained a diagnostic code (failing transfer-case module) from another repair shop who used a SNAP-ON, hand-held, vehicle diagnostic instrument to identify the problem, but they could not do the repair. On Tue 6/6, I took the vehicle to B&L and the tech used the same type of hand-held diagnostic instrument to confirm this code. I asked B&L to provide me an estimate to replace the failing transfer case module and was told that B&L’s policy does not allow for providing an estimate, without first doing an inspection diagnosis. During this same discussion, B&L provided me an estimate of one hour of labor to do the inspection diagnosis and it was scheduled for Tue 6/20/2023. On 6/20, at 11 AM, I received the inspection report, via digital text, and called B&L to discuss the findings, which turned out to be the same as the initial diagnostic code. I told the B&L tech that I would call him back, as soon as I spoke with my daughter, who owns the vehicle. Within a few minutes, I called B&L back and asked the tech for pricing. I was told the cost to repair the vehicle is $1,350 (including the $677 cost of the module), plus one hour of labor (@$150 per hr.) for the diagnostic inspection that was done this same day. The tech said he had to attend a meeting, but following the meeting, he would check on the part availability and call me back. About an hour later, he called and said the part was backordered; it would take 4-6 weeks. During the conversation, the tech disparaged Chrysler products, in general, and told me that this electronic module failure is common on this year, make and model. He recommended trading-in and replacing the vehicle. At 5:30 PM, my daughter picked up her vehicle and was billed $300, instead of $150. When she asked why, B&L told her that the inspection took two hours, not one. Moments later, I called and spoke with Ken to find out why my daughter was billed twice what we had already been quoted two different times, on 6/6 and 6/20. He told me that even though I had received the inspection report digitally that morning and had two subsequent conversations that day with B&L regarding costs and part availability, the estimate was given to me before the inspection was actually completed, and by the time the inspection work was complete, the cost had doubled. Apparently, it had taken two hours, instead of one, to confirm the same code that had been already identified by the B&L tech on 6/6, and prior to that, by the other repair shop. I told Ken that I appreciate the company’s policy, which refuses to estimate the repair cost, before the diagnostics, (because it avoids the possibility of unrealized expectations), but I asked how a digital company with a purported reputation for accuracy, could twice (1st on 6/6 and 2nd on 6/20) provide an incorrect labor estimate; PLUS, on the very day of the inspection, have three interaction-opportunities to correct the 'inspection time-required' mistake, and only when the young-woman who owns the vehicle arrives to pick it up, tell her that the cost had doubled. How can we believe B&L’s $1,350 cost to repair the vehicle will be accurate?

Shop Reply

Hello David, Brandon here. For clarifications sake, I was your point of contact before and after service. Ken, the owner, did not participate in this exchange. First, I would like to apologize for the lapse in service you experienced. I am both surprised and taken aback by this review, as we shared a positive, friendly exchange with your daughter and her husband, before and during, the pickup of her vehicle. When discussing the difference in the costs communicated before completion, and the amount of charge on the ticket, we happily showed the real time tracked by our shop systems. In ownership of our miscommunication and in pursuit of resolution, we waived over $100 in diagnostic charges, the standard surcharges and the 3% card transaction fee. We concluded the interaction with smiles and handshakes. I would further like to address the miscommunications at hand. -In regard to the final bill. Your conversation with the production manager who gave you a price, took place before a final write up was concluded on the vehicle, leaving him unable to provide you the correct final cost. This was a lapse in our procedural steps of service, and of course we stand by making our mistakes right as noted above. -In regard to our conversation in the parking lot on 6/6, You and I had an in-depth discussion, including our policy on estimates, and the expected worst-case scenario. I was very plain and open in that the code provided is not a diagnosis of an issue, rather, it is an indicator of a fault in the related systems and components. At no point did I "quote a diagnostic", though I did inform you the diagnostic would be at the cost of $150 an hour, charged at the amount of time spent to diagnose. This is standard practice and policy and what is to be expected in any diagnostic service performed. As with all cases, I was clear that we could be several hours into a diagnostic without an answer, all the same, we could diagnose the issues in 30 minutes. I explained in length that this may be a time intensive disassembly of the entire center console area for testing of wiring and electronics, as the issue was brought forth by a "64oz Lemonade being spilled" on the center console. This brings to light the exact reason we do not provide estimates without seeing the vehicle, to your agreement, "this allows for the possibility of unrealized expectations". No shop can possibly know the extent of electronics related diagnostic procedures needed for all cases. -With respect to our policy on full transparency, we explained in depth the extent of work included in the service. This work included testing of each individual component to do with the affected system, including wiring, pin tension & circuit integrity, searching for corroded or fouled connectors, removal of and reinstallation of interior seats and the associated modules for testing, including power, grounds, signals in and out and the information available within them. This time also included on-road and on-lift time to address the noises heard coming from the affected drivetrain components, consistent with internal damage or failure. Metal was found present in the transfer case leading to what is likely a much more serious repair, of which we informed you. Your choice to liken this process to "Just a code scan" is less than honest and insulting to our team as well as any mechanic out there. I returned your call after business hours on the 20th to discuss your concerns, and how we came to the resolution made directly with the customers, Your Daughter & Her Husband. Unfortunately, as stated on our phone call and in the review, accusing our shop of doubling the price just because your daughter is female and/or because she did not complete repairs with us is a gross misrepresentation and goes strongly against our company code of ethics. In the future we hope you find a shop that can more readily live up to your expectations and needs.

Matthew Woltz on 06/22/2023

What an AMAZING set of guys. Knowledgeable, kind, competent, helpful, courteous, all around fantastic. Highly, highly recommend this shop. Thanks guys!

Shop Reply

Matt! Brandon here, Thanks for stopping in and giving us a chance to help! Best of luck on your continued adventures!

Grant J on 06/07/2023

I am grateful a caring and competent shop like B&L is still around. Excellent!

Shop Reply

Hey there Grant! Brandon here with B&L, Thanks for taking the time to write such a kind review! We appreciate the opportunity to work with you!

Christie Lewis on 06/06/2023

B & L is my go to for anything mechanical issues. They have worked on 3 of my vehicles. Very knowledgeable on modified rigs. They always have a good attitude and the prices are fair. Took my modified 2019 Jeep Cherokee in for an alignment, had to wait a month but worth it! I had the same rig at Big O for an emergency alignment and the couldn’t get it true but B&L did! Now I can tackle the Black Tail Wild Bill trail without worry! Thank you guys!

Shop Reply

Hey Christie! Thanks for the shout out! Greatly Appreciated! We always do what we can to keep this behemoth of a schedule in check! As I am sure you are aware, this town sees more people in need of service, and less people providing services every day, and that is putting a serious strain on the auto repair industry here, At this time, We are happy to be back into our 2-3 week scheduling pattern, and have made steps going forward, to make slots available to accommodate some of the quicker services in our schedule, feedback from you and our other customers really helps us sharpen our tools of service here and we appreciate your time! Thanks!

Bryant Ellston on 06/05/2023

Great breakdown on estimate. Okay customer service.

Shop Reply

Hey Bryant! Thanks for taking the time to leave a review! We are glad we were able to get a look through for you on some second opinions, and provide maintenance services! Thanks for the 5 stars! I would love to discuss your experience more, in hopes to learn where we may have been able to provide a higher level of customer service to you and others in the future, if you would be willing, I would love to chat and see where we can improve! I encourage you to reach out to me, Tank@[email protected], With your experience. We take feed back very seriously, and use all instances as a way to grow and stride for an iconic level of service. I hope to hear from you! Thank you!

Derek Zwickey on 06/05/2023

They are great. The app they use to keep you informed is fantastic. Russ would call me to give me updates. Great service!

Shop Reply

Hey Derek, Brandon here with B&L, Thanks for taking the time to give us a review! We appreciate the flexibility and availability as we work through the paces here! We look forward to seeing you on the next one.

Brendan Silvia on 05/26/2023

They were booked for 3 weeks out but i was still able to drop my truck off in hopes that they would have time to deal with my check engine light and they did. Very good communication, easy and clear explanation and write up of everything done and their findings

Shop Reply

Hey Brendan, Brandon here! Thanks for the review! Thank you for allowing us the time to get you in and looked over. We look forward to seeing you next time!

Terry Evans on 05/25/2023

Great turn a round. Fixed my truck like new

Shop Reply

Hey Terry! Thank you for taking the time to leave a review! Glad we could help!

Douglas Willis on 05/12/2023

I highly recommend B &L. They're honest and take the time to explain what work needs to be done. The photos and videos they send while the work is being done is a real plus.

Shop Reply

Hey Doug! Thanks for taking the time to leave a review! We Really appreciate it! Look forward to seeing you on the next one!

Norma Blumenschein on 05/09/2023

The technician Bryce that did the work was very helpful, knowledgeable and friendly.

Shop Reply

Hello there Norma! Thank you so much for the shout out! We are always happy to help!

Derek Reimanis on 05/08/2023

[Edited because I wanted to elaborate on my experience] Scheduled a standard fluids check/change at B&L, B&L got me in within a week and performed the work within a few hours. Car runs great, no issues, all routine maintenance. My favorite part was B&L provided a free diagnosis of other problems the car might have in a detailed report they gave me. This report included pictures of potential problem areas so that I could see them for myself and decide whether I want to fix them or not.

Shop Reply

Hey Derek, Brandon here with B&L! Thanks for the review! Looking forward to seeing you next month, and to follow up those fluids! Happy Monday! Enjoy the week!

John Braggiotti on 05/05/2023

AC recharge, very efficient

Shop Reply

Hey John! Brandon here with B&L, Thanks for swinging in and giving us an opportunity to work with you! Hope your weekend is great!

Douglas Glad on 05/01/2023

Fast and accurate with fair prices. Fixed my daughters Jeep when the Internet could not. They will be my go-to now.

Shop Reply

Hey Doug! Brandon here, Thank you for taking the time to leave a review! We really appreciate the opportunity to work with you, and are proud to be the new family mechanic! Enjoy the day! We will see you on the next one!

Ryder Spearmann on 04/30/2023

Professional, flexible, competent, responsive. Good service seems to be a the core of B & L. A little bit pricey perhaps, but you get what you pay for… They did some specialized work for me, using parts and instructions provided by me… they handled it expertly.

Shop Reply

Hey there! Thank you for taking the time to leave us a review! We really appreciate the shoutout! Communication and transparency brings us the fine tuned results we like to provide our customers, we are proud that it comes through that way! We definitely do not pretend to be the cheapest, but also work hard to come in at a competitive rate for our caliber of technicians, the service we provide, and the warranty and guarantees, and CARE our work comes with! Thank you for the opportunity to work with you!

Matthew Cavalieri on 04/27/2023

Excellent customer service! , very cool interactive experience with link to pictures of the entire process ! Would highly recommend using them !

Shop Reply

Hey Matthew! Brandon here! Thank you for the follow up and taking the time to give a review! We think the system is pretty cool too! We are thankful and happy to have you! Enjoy the Day!

Michael Herrick on 04/24/2023

I received excellent thorough service… good communication about all aspects of needed repairs… professional friendly staff

Shop Reply

Hey Michael! Thank you for the shout out! We are proud to provide just he type of service and experience you describe! Enjoy the day!

Rick Talbott on 04/20/2023

Ken and the the team at B&L Quality Repair always take great care of both of my vehicles. They can usually get us scheduled for appointments quickly, are very transparent about diagnostics and what services are needed, and their prices are very reasonable for the high quality of work they do.

Shop Reply

Hey Rick! Thanks for taking the time to shoot us a review! We look forward to keeping the Escort and Subaru on the roads for many years!!

Meg Koenig on 04/17/2023

I love B&L and have been using them for years! Great team and easy to work with. Reliable rates and great customer service!

Shop Reply

Hey Meg! Thanks for taking the time to follow up with such a positive review! We will catch you next time!

Danny Nagel on 04/09/2023

I had the transmission in my pickup replaced at B&L a couple of months ago. I started to have issues with my company car so I took it in for diagnostic work. They gave me a thorough explanation of the issues. Would highly recommend B&L.

Shop Reply

Hey Danny! Brandon here, Thank you very much for the glowing review, looking forward to seeing you for your upcoming appointment as well! Enjoy the Day!

James Mac on 03/30/2023

Had my 94 Ram 2500 wrenched on here, they gave me a fanominal quote on everything needed fixed underneath with good cleat pictures of all infected areas needing work. Good 1 on 1 with the mechanic who fixed me when I picked it up. Quality Repair for sure lived up to their name...

Kelly Monson on 03/18/2023

B&L did a great job on my Mazda! They ran diagnostics and let me know what will be needed in the future. Thank you for the great service.

Shop Reply

Hey there Kelly! Brandon here, thank you got the opportunity to help! See you soon, but not too soon!

Gifford Cochran on 03/15/2023

They have stood by their work a number of times and fixed things that were not done right at no cost. I respect their integrity.

Shop Reply

Thank you Gifford for taking the time to give us a review. Although we wish every repair went smoothly and we always use what we are led to believe are quality parts, there are some parts that don't want to cooperate very well and it takes a few tries to get the right quality product for the job. Thank you for your understanding.

brad parsch on 03/12/2023

B & L has always done a commendable job on our vehicles. They are also willing to answer questions when asked.

Patricia Anderson on 03/05/2023

Excellent staff. Repairs were completed as needed. Communication during repair was appreciated. Thank you.

Shop Reply

Hey there Patricia! Thank you so much for taking the time to leave us a review! We are thankful to work with you!

Vernon Brannon on 03/03/2023

I brought my vehicle in and they took it for a road test. When I brought it in I didn't have a loud noise with the front end like rattling and just wondering what made it start doing that.

Shop Reply

Hey Vernon! Thanks for giving us the opportunity to work with you and resolve your concerns!

Amber Vogl on 02/14/2023

B&L Auto is an incredible Auto Repair shop and I cannot recommend them enough. Thank you for taking such good care of us and our vehicle!

Shop Reply

Wow ! Thanks Amber! Really appreciate the kind words!

Paul Guest on 01/30/2023

Couldn't have been easier...

Shop Reply

Hey Paul! Thanks for taking the time for a review! We appreciate the kind words, good customers make easy work a breeze!

Todd Moreau on 01/25/2023

B&L always does great work at a reasonable price. The team there is excellent with their trade and professional with timely details.

Shop Reply

Hey Todd! Thanks for the kind words! My team appreciates the acknowledgement and its customers like you that make them love the day to day !

Crystal Juel on 01/22/2023

These guys were amazing. The detailed reports and communication made me feel like I knew exactly what was happening and what needed to be done. The service was great and they were easy to work with. They never made me feel bad or stupid for asking questions and explained everything so that I would understand. They were kind and efficient. I would absolutely take my vehicle there again.

Shop Reply

Hey Crystal! Thanks for taking the time to write a review! I know it was a bit of a process getting in your parts and want to thank you for the patience as we got everything in order! You rock!

Justin Kurtz on 01/19/2023

Went in for a wheel bearing replacement. Received no updates without repeatedly calling after my car was already there for 32 hours midweek. After my car was there 56 hours I called back and was told it would be another day, and then asked for cost estimates. Brandon told me the part would be $400 some, and the labor close to $700 some for a total of $1250 including the diagnosis fee. What a crook! A reputable mechanic just down the street confirmed $500 to repair it, parts and all. When I went back to get my key, I saw the part that they had ordered for my car and looked up the model number later. Only $140 for the part. Yes, B and L seems to have a good reputation, but for whatever reason they felt obliged to try to rip me off for a lot of my cash. Don't recommend, mostly on account of the customer service/front desk team.

Shop Reply

Justin, we take reviews, good or bad, as an opportunity to review ourselves and our methods. We are sorry that you feel you were not treated fairly at your last visit. We took the time and reviewed our records for your visit and found that the numbers and times you stated in your review are severely out of context and exaggerated. We understand the frustration of being without your vehicle and today's times and costs related to vehicle repairs. You agreed to drop your vehicle off on a "stand-by" basis as you did not have an appointment, and we were upfront in telling you it could be 48 to 72 hours before we could even take a look at it as we are already extremely busy. We also have records of reaching out to you, multiple times, with no reply. This only delays things further as we do not just repair and surprise charge the customer. Our policy is to inspect the vehicles in our shop to try and inform the customer as to the overall condition of their vehicle to help them make solid financial choices. Yes, the quote was close to what you stated with us recommending ABOVE the bare minimum. The actual quote for the repair you wished to proceed with was around the $650 mark all in. Inspection, diagnostic, parts and repair labor. Well below the stated $1250 in your review. We do not use economy parts and stand behind our work 3/36 nationwide. We do not claim, nor want to be, the "cheapest shop around". At the same token we are not "Crooks" and we do not "Rip Off" our customers. We hope you find a shop that better suits your needs.

ann stiller on 01/16/2023

Always Excellent customer and technical service! Thank you!!

Shop Reply

Hey there Ann! Thank you so much for taking the time to leave a review! We are so happy to have you!

Kelly Boswell on 01/16/2023

We had an excellent experience here! Clear communication, fast service and just an overall very positive experience. I would definitely recommend!

Shop Reply

Thank you, Kelly, for taking the time to give us such a nice review! We have been working hard on our communication systems and are glad to hear the efforts are working. We look forward to helping you keep your GMC on the road for many years to come.

Kyle Wanninger on 12/30/2022

Fantastic service. Brandon holds it down and really provides a solid client experience.

Shop Reply

Kyle! Brandon here with B&L, Dude! I'm Flattered! Thanks for the shoutout man, It means a lot! We really appreciate the trust and support that keeps us busy and you guys on the road!

William Hawley on 11/23/2022

I came in for an a/c compressor inspection when an electrical issue happened and shut me down in their lot. They found the problem right away and wanted to diagnose further and get the needed parts. Next day got a call it was up and running! WAY above and beyond and at a very good price. Highly recommended these guys!

Shop Reply

Hey William! Thanks for taking the time to shoot us a review! Its not always that we can make the impossible happen, but I tell you what when we can we love to be there for ya! You have a good one!

John Aspen on 11/22/2022

Honest, and trustworthy people, always do great work in a timely fashion.

Shop Reply

Thank you John for taking the time to write us a review! We look forward to helping you keep your Chevy on the road for many years.

Mariah Bond on 11/11/2022

I got locked out of my car and they went above and beyond to help me get into it. Thank you SO much!

Shop Reply

Hey Mariah! Brandon here with B&L, Thanks for taking the time to write a review! We were happy to help! Hope all is well!

Judith Smith on 11/11/2022

Very professional and pleasant employees. Cost was reasonable. Felt confident with mechanic

Shop Reply

Hello Judith, Thank you so much for the kind words! We appreciate the time and opportunity to help!

A Google User on 11/06/2022

Very friendly staff! Same day turn around. Sunroof was having trouble shutting , $240 latter, it only needed lubricant..

Shop Reply

Hello Deborah! Brandon here with B&L Quality Repair, Thanks for taking the time to leave a review! While we prefer to resolve any concerns or questions in shop, as customer satisfaction is our top priority, I hope we can bring the same transparency here and now, as we do during the repair! As Mentioned, your vehicle came in with an almost in-operable sun roof. Upon initial inspection of your sunroof, we found several components void of lubrication, causing sticking/binding when sliding open/closed. What we charged for was the 90 minutes of labor spent to disassemble as needed, inspect, confirm no broken or failed parts, test the motor and control system for proper operation, cleaned parts as needed and then lubricate moving components and reassemble your sun roof, all with an ASE Certified Master technicians trained set of eyes. While I can understand the sentiment of "Only Needed Lubricant" as you have put it, Insinuates a simple repair, we just wanted to take a second opportunity to clarify the extent of the work performed while we took care of your vehicle! If you have Any concerns otherwise please feel free to reach out! Thank you for the opportunity to help!

Jon Millman on 11/03/2022

B&L was helpful and professiobal. They got me in and out in a timely manner. Will definitely use them again. Most shops in Bozeman are booking several weeks out currently B&L included.

Shop Reply

Hey Jon! Thanks for the review! We are so happy for the opportunity to help!

Randy Warburton on 10/26/2022

Just can't say enough good things about these guys. Your in good hands at B&L Automotive.

Shop Reply

Thank you Randy for taking the time to drop us a nice review! We look forward to keeping your vehicle running great for years to come!

synchro-ni- city on 10/24/2022

I returned two months later for a quick part install (this time non-digital service). Because they are experts they are super knowledgeable about the process, and therefore as they are friendly and flexible it becomes a fun experience as I learn more about taking care of my car. I am super happy with the service, communication, and professionalism. There is not a Lexus dealer in town, and after searching I found B & L Quality Repair who are committed to transparency and fair pricing! They have great expertise, as well as attitude. I plan to have all future diagnostics, repairs, and even oil changes with them.

Shop Reply

Man! We cannot say enough about how much the kind words mean to me, and our team here! I Can't wait to hang this one on the employee board here in the shop fair all the guys to see! Your testimony is really what it is all about, and it sounds like we are hitting our goals. We look forward to seeing you next time!

Laurie Neal on 10/24/2022

Great work as usual! B & L goes above and beyond!

Shop Reply

Hey there! Thanks for allowing us the opportunity to help on the Edge! We look forward to all of your future visits!

Brian Noon on 10/17/2022

B&L is the best mechanic shop there is. They are the most honest and hard working repair shop. I have been bring my work to them for years and every time they exceed expectations. 10 out of 10 I highly recommend. Thank you B&L for continuing to provide exceptional service!

Shop Reply

Hey there Brian! Thanks for the review and the continued opportunities to help!

randy pierce on 10/11/2022

This is how a business should run. I called them and told them I had an issue with my truck, they were busy but said to bring it down and will look at it when they get some time. Other places I called said it would be two to three weeks out. I got a text that afternoon to pick up the truck, it was done. That's service.

Shop Reply

Randy your words are very kind! We are elated to hear the hard work pays off! So happy to get you in when we could, thank you for the opportunity to help!

Robert Hall on 10/10/2022

B&L can fix anything. We have given them some real challenges over the years and they came through every time. Real experts, well managed, and friendly. Highly recommended.

Shop Reply

Hey there Bob! You truly are too kind! We greatly appreciate the time you have taken to give us a shoutout! Look forward to helping in the future!

Stephan Robinson on 10/09/2022

Very helpful! Charles knows his stuff, will definitely be back in the future!

Shop Reply

Thank you!

Katie Mohr on 10/09/2022

These guys are FANTASTIC, they will not work on something if they know that they can’t fix it. As a women it’s hard to know whether they lie to me or not so I’m always terrified by paying too much. Very honest auto company and that’s exactly why I choose them to work on my car.

Shop Reply

Hey Katie! Thanks for the shoutout! We are happy to see the transparency is doing its job, BUILDING RELATIONSHIPS! We are so happy to have you, and thank you for the opportunity!

Ronda Creiglow on 09/29/2022

I was in a bad way with my alternator. When it decided to quit there was no getting help anywhere. I have been going to B&L for a while and they stepped up in a big way. My jeep pretty much died when I hit the shop. They gave me a ride back to work and had it ready by the end of my shift. Very nice people as well!

Shop Reply

Hey there Ronda! Phew! It was a close one wasn't it! Im so glad we were able to help when you needed it! I agree, I dont know if it would have made it another 20 feet! Thanks for allowing us the opportunity and we hope to see you sometime in the future!

Tim McEwen on 09/16/2022

I have only used your services once, but I will be back. My AC quit working during a time that we were having record high temps. I called several places in Bozeman but all were weeks out for getting my car in. You got my car in diagnosed and repaired that day. I was given a detailed explanation with photos of what was wrong. Thanks for the excellent service.

Shop Reply

Tim! Glad to hear from you, and thank you for the opportunity to help! Glad to hear all is well still, we look forward to continued opportunities to impress!

Mark Sheiko on 09/11/2022

Straightforward shop that gets the job done with no BS or excuses.

Shop Reply

Hey Mark! Thanks for taking the time to write a review, We greatly appreciate the kind words! We sure to try to run a tight ship, we are grateful the work speaks for itself!

Karen Maika on 09/09/2022

On my first visit to B&L, I was treated like an old friend. Great customer service that we don't see in this Valley anymore. They took the time to diagnose the problem and were able to fix it on the spot. Brandon and their Master Tech were terrific.

Shop Reply

Hey there Karen! Brandon here! Wow, thanks so much for the kind words, and the shoutout! We truly appreciate you taking the time, and are elated to hear you enjoyed your experience with us! We appreciate the opportunity to do business with you! That Explorer isnt going anywhere just yet! Cant wait to see it on the road for many years to come!

aronsen roseann on 09/09/2022

B&L Quality Repair is the Best!

Shop Reply

Roseann, You are the best! Thanks for the continued opportunities to help, and hope to see you on your next trip in from \West Yellowstone!

Tarra Pierce on 09/08/2022

Always great service!

Shop Reply

Hey Tarra! Thanks for the review! We are so glad to hear we could meet expectations and help!

Margaret Rundlett on 09/01/2022

B&L guys are amazing! They keep you up to date on everything, from inspection to the pick up and payments. They are always busy, so I was very excited that they were able to get my vehicle in when they did! it's very refreshing to have an auto shop that reaches out to each customer about their vehicle during busy season!! They are very professional and very easy to talk to! I highly recommend this shop to anyone looking for a local spot! Thank you guys so very much for taking care of me and my old girl!

Shop Reply

Hey there Margo! Thanks for the opportunity to work on the Pilot! Glad to be able to get your vehicle serviced! We look forward to helping you in the future!

Manessa Pennington on 08/22/2022

Air ride system, and they are smart and capable, and fairly priced.

Shop Reply

Hey there Manessa, Thanks for the opportunity to get your vehicle right! Glad we could meet your expectations!

Saimir Leka on 08/22/2022

Those guys are amazing. Replaced my sunroof and did an amazing job. Very professional and helpful and the price was very reasonable. They actually delivered the car into my house because i was unable to pick it up. If ther was a way to give them 7 stars i would definitely do that.

Shop Reply

Saimir! Thank you for the kind words and the taking the time to write a review! We are glad we were able to resolve your Sunroof dilemma, And wish you and your newborn all the best! Thank you for the opportunity to help!

Ruthi Solari on 08/17/2022

Excellent customer service. Super friendly. Loved the mobile inspection report. Extremely fair pricing. Will absolutely be back

Shop Reply

Hey there Ruthi! We are glad you like the inspections, we do to! We are very proud of the transparency we are able to provide! We look forward to seeing you in the future!

Chris G on 08/10/2022

Professional, thorough and kind. Great combination.

Shop Reply

Thank you!

Reeny Jones on 08/08/2022

Very friendly and helpful with an unusual irregular problem we have. I highly recommend them.

Shop Reply

Hey there Reeny! Thanks for the review, and the opportunity to help! Regular or not, we are happy to have been of service!

Teri Maclennan on 08/05/2022

We had a severe oil leak start while traveling in Bozeman. They got us in right away. Put our 2013 Dodge Durango up on the rack. Diagnosed it was a loose oil filter. Tightened it up and fixed the leak in about 10 minutes. They didn’t even want to charge us for this service. We left a big tip in their “Beer Fund” can. Great people and terrific auto repair shop!!

Shop Reply

Hey there Teri! Phew! Close one wasn't it! lad we were able to get y'all in and taken care of in a timeline that worked out for yall! Thank you so much for the oppertunity!

Sandy Cornelius on 08/04/2022

They are very professional, kept me up to date every step of the way. Sent me videos, diagnostics and completed the job in record time. They are my mechanics for life!

Shop Reply

Sandy! Thanks for taking the time to Drop a review!

Carl Ylinen on 08/04/2022

Amazing service and quick turnaround on our delivery van. Highly recommend and will be my first call when I need service again. The communication from Brandon B. Was superior and very professional! Thank you B&L!

Shop Reply

Carl! Brandon here with B&L, Thanks for the Shoutout and the Review! We couldn't be happier with the opportunity to service your fleet vehicle, and look forward to keeping the local beer deliveries on the road!

Jodie Gather on 08/01/2022

B & L Quality Repair came to my rescue when I broke down next door to their place of business. I was taking my dog to the groomer when my truck wouldn't start after I dropped her off. I walked over to their office and they were quick to send a tech out to see what may be wrong. Well...it wasn't an easy fix and it was going to take a couple of days to repair. I had voiced my concern about needing to get my boys to the airport by 11am and they were SO generous as to offer us a ride to the airport so my boys wouldn't miss their flight. That afternoon they completed the diagnostic and sent us pictures of what they had found. Very informative!!! Our total even came in just under their original estimate. I am VERY pleased by their professionalism and customer service. They went ABOVE and BEYOND to help a momma in need!!! I highly recommend them for all of your automotive needs!

Shop Reply

Hey there Jodie, Brandon here with B&L! Thank you so much for the kind words, We were happy to help and get you taken care of. It is not all the time we are able to provide an emergency service amongst our schedule, but are happy to be allowed the opportunity to do so for you and your family. We appreciate your business, and hope to continue to serve your family in all their Auto Care needs!

Wess DeLonge on 08/01/2022

They were able to fit me in on the same day to do an ac recharge on a Friday. Great work but I could not make it back in by closing at 5:30. So upon taking with my wife they decided we would pay over the phone and they would leave the bill and the keys in my truck and leave it unlocked. Well arrived around 6:30 Friday night to pickup my truck to find it locked up with no way to get in. Unfortunately they have no emergency contact number. So being from out of town and no way to get home I needed to search the area and find somebody that might no someone. No luck. Did find someone who said some of the mechanics hang out at a bar and I may find them there. Unfortunately there were no mechanics there. The bartender did find someone one who might know somebody and they would have them come talk to me. After about 45 minutes in the bar she was able to make contact with the owner and he sent someone down to break into my truck. So after a 200.00 recharge and over 3 hours of stress I was on my way around 10pm. It would have been nice to have been offered some kind of discount but no such offer came. They did do great work but I think my time was worth something and it would have been nice if the owner would have asked to talk to me. Very tired but cool 🥶 Red Dodge 3500 owner

Shop Reply

Hey there Wess! Brandon here with B&L, I was both your service manager during your visit and the one who came to get you back in the vehicle! First off, I want to thank you for the shoutout and the review! While mistakes happen, we never want it to affect a customers experience! This time of course we got a little blind sided with some miscommunication amongst my staff, but we have used the incident to dive in and find a way to prevent the issue going forward. I can appreciate your position, and wish that instead of a sharing an affirming handshake and respectful words while parting we could have discussed your concerns at the time! We hope that if you are to return to the area in the future, you might choose us again so that we can best serve you moving forward! Thank you again for giving us the opportunity to provide you with our services.

M H on 07/29/2022

These guys are very thorough with their diagnostics and explained every issue to me in detail which is extra helpful when you don't know much about car mechanics. Great customer service and reasonable prices too. They will definitely be my go-to in the future!

Shop Reply

So Happy to hear we hit the mark for you! We look forward to working with you in the future!

Craig Silva on 07/18/2022

You did a great job. Thanks, so much, for getting me back on the road. You salvaged my truck and got me home, safely. 👍

Shop Reply

Hey there Craig! Glad we could get the ol' Dodge back on the road! Thanks for giving us the oppertunity!

Don Hughes on 07/14/2022

We were traveling through the area and needed some brake work done. The nice folks at B&L fit us in to their busy schedule and had us back on the road in a few hours. They did a great job and I would highly recommend them for auto repair & services.

Shop Reply

Hey there don! Glad we could be of service! We are happy to get you back on the road!

Edward Losinski on 07/02/2022

As always the work was professional and timely. I really enjoy working with a shop that has mechanic’s as opposed to just parts replacers.

Shop Reply

Edward, Thank you for dropping us such an informative review! We strive to keep our customers informed about their vehicles as well as the practical options for repair. Repair is what we strive to do regularly after a proper diagnosis. We don't want to replace unneeded parts at your expense either! It's good to hear from our customers that our efforts are being noticed.

Dan Penoyer on 06/26/2022

Fixed some issues with the work done by another shop

Shop Reply

Hey Dan! Thanks for the opportunity to help! And the Review!

S. Perkins on 06/20/2022

Couldn’t be happier after taking my truck to B&L. They finished the suspension and brake job earlier than expected and kept me up to date every step along the way. I really appreciated that they use an online tool to upload pictures and repair recommendations to, then called me and walked me through everything. Quality shop.

Shop Reply

Thank you for the Kind words!

Terry Sue Gagnet on 06/20/2022

Hands-down the most professional awesome mechanic shop have experienced across the country. We have 19 total vehicles and they are by far the best I’ve ever experienced. Professional courteous knowledgeable awesome!

Shop Reply

Terry, Thank you for such a glowing review! We are glad to hear from our customers that our efforts in our shop systems and procedures are making a difference. We look forward to helping you keep your Honda and Subaru on the road!

Amiee Gustafson on 06/06/2022

Great experience and communication. Vehicle was finished earlier than expected. The staff was very helpful and friendly. I highly recommend B&L.

Shop Reply

We thank you Amiee for taking the time to express your experience with our shop! We are glad to hear that our efforts for transparency are working. We look forward to helping you understand and keep your Jeep on the road for a long time to come.

Allen Branton on 06/02/2022

My best experience with auto maintenance in decades. Very thorough and professional. Highly recommended.

Shop Reply

Allen, thank you for taking the time to express to everyone your experience with us. We are glad to hear that our efforts in transparency and communication are working. We look forward to helping you keep your Nissan on the road for a long time to come!

Ashley Davis on 05/12/2022

Great communication! Their prices are reasonable. The service is timely. They take good care of my aging car!

Shop Reply

Hey Ashley! Thanks for taking the time to give us a review! Always happy to take care of customers like you!

bill taylen on 05/09/2022

This is where you need to bring your vehicle. These guys are Awesome! Excellent service and great communication. Quality work and very reasonable rates. Highly recommended 🇺🇸🇺🇸🇺🇸

Shop Reply

Thank you, Bill, for taking the time to drop us such a nice review! We look forward to helping you keep your Chevy on the road for a long time to come.

Java Junkie on 05/08/2022

Best auto repair in Gallatin county. Honest, courteous, and fair. You won't go wrong with B and L. However, B&L has a new policy (not in force in February 2022) to charge the customer 3% for using credit and debit cards. There are signs on the door and on the desk. But, if you are not paying attention (like me) you will get a shock when the 3% shows up on your credit card bill. They accept checks and that won't cost you more of your hard earned money.

Shop Reply

First, we wish to say Thank You for your continued trust in us to take care of your vehicle! We are sorry to have surprised you with the card fee. A surprise was never our intention for any of our customers. ------ We wish to make clear to you and everyone that the fee goes straight to the credit card companies and not us! ------ And thank you for sharing that we do accept checks and cash to waylay those credit card fees.

casey dudley on 05/06/2022

For me, trust in my mechanic is clutch (hahaha... see what i did there). I don't know the first things about vehicles. I feel vulnerable going to mechanics and am worried I'll be taken advantage of. I found B&L because folks in my network who scrutinize their mechanics recommended them. I've take my three vehicles there several times. Each time I've walked away feeling like this team was honest and upfront. I especially appreciate how they are using technology to keep me informed and setting expectations. Just like hiring a fishing guide... I don't want surprises... I want clear expectations. I feel super fortunate to have found this outfit. Thanks B&L for doing what you do.

Shop Reply

Thank you, Casey, for leaving us such a nice review! We are glad we can be the shop you trust. We strive to be upfront and clear on expectations and it is nice to hear that our efforts are working. We look forward to helping you keep your vehicles on the road for a long time to come!

Isaac on 04/26/2022

This place has won me over. I had some leakiness from several valves they replaced almost 2 years ago. Close to a 1K job, but they honored the full warranty on all the labor/parts and I left with a bill that totaled zero dollars. Nice to know they are that committed to standing behind their work.

Shop Reply

Thank you, Isaac, for taking the time to drop us a review. As you mentioned, we do take our commitment to our customers seriously and take pride in our work. We don't offer our warranty as lip service, we go to bat for you, the customer, the best way we can!

zac miller on 04/20/2022

Always a pleasure to work with. They work their best to get you in ASAP and get your car back to you right away. Always at or under budget. They are always willing to go the extra mile with my needs.

Shop Reply

Thank you, Zach, for the kind words.

Kevin Hammonds on 04/20/2022

Professional and transparent

Shop Reply

Hey there Kevin! Thanks for taking the time to leave us a review! We appreciate you keeping us in mind, and are happy to keep you on the road!

Gabriel Steele on 04/17/2022

Great business. Positive crew. Made time to deal with my alignment. Would definitely do business with these guys again.

Shop Reply

Hey there Gabriel! Man! My team here sure appreciates the recognition, as for business in the future we would love to have you! In the event you are in need, Please do not hesitate to shoot us a call!

Peggy Wood on 04/10/2022

B&L was clear to explain their process of diagnostics. They ordered the parts and installed as promptly as possible. Very satisfied with their work.

Shop Reply

Thank you, Peggy, for the review! We are glad to hear our communication efforts are working. We look forward to helping you keep your vehicle on the road.

Jordan Gregg on 03/23/2022

B&L is my #1 go to! They are always so nice, respectful, and extremely knowledgeable. They are very honest & let me know exactly what needs to be done & what can wait a little bit longer. Also, their online/text message integration is so helpful to keep me in the loop and help me understand all that they are doing. Wouldn’t go anywhere else!

Shop Reply

Thank you, Jordan, for such a glowing review. We are glad to hear that our efforts in transparency and communications are making for better customer experiences!

Nona Ndg on 03/06/2022

I've always had great service at B&L. They have great customer service and a friendly staff. Thanks

Shop Reply

Thank you!

Many Coo Ranch on 02/24/2022

This is a great place! Very personable. They truly are serving the public in this crazy time.

Shop Reply

Thank you for taking the time to drop us a review. We are glad to hear you had a great experience with us. We look forward to help keep your vehicles on the road for many years to come.

Rebecca Kidder on 02/20/2022

Good and friendly service

Shop Reply

Thank you, Rebecca, for taking a few moments to drop us a review! We are glad to hear that you felt comfortable when dealing with our shop. We strive for all our customers to be at ease and to better understand their vehicles and vehicle needs.

Evan Caldwell on 02/14/2022

These guys give me that old-timey-warm-fuzzy-feeling. Never had a better experience at a mechanic! Don't go anywhere else!

Candi McDonald on 02/03/2022

Ken and the guys are great. I know that when I drop my car off they are going to take care of me. They are fair priced and so amazing work!!

Shop Reply

Thank you, Candi, for trusting us for your service needs! We greatly appreciate hearing the kind words from our customers. We look forward to helping you keep your Ford on the road and safe for years to come!

R Woolman on 01/25/2022

Everything seems fine, done on time.

Shop Reply

Thank you for taking the time to drop us a review. We are glad to hear your Ram is doing OK. We are also glad we were able to get you in and out on time. Looking forward to working with you and your Ram in the future.

Craig Weaver on 01/23/2022

They got me in as scheduled and were fast with the service. I felt they were very honest and affordable. I will definitely go back and refer anyone looking for a mechanic.

Shop Reply

Thank you for dropping us a review. We strive to be upfront, honest and fair with all of our customers and it is good to hear that our efforts are coming across. We look forward to helping you keep your Ram on the road for years to come.